From 1 September 2019, Renting Homes (Fees etc.) (Wales) Act 2019, a "holding deposit" is a permitted payment up to a maximum of 1 week's rent. However, a particular procedure must be followed when handling holding deposits.
This template is a letter in Word format created to inform the payer that the landlord or agent (or whoever received the holding deposit) is not repaying the holding deposit due to the tenant notifying the landlord that they no longer wish to proceed with the tenancy.