Holding Deposit Specified Information Requirements

This article has been updated after a new version of the regulations was announced, which took effect on 28 February 2020.

The Renting Homes (Fees etc.) (Holding Deposit) (Specified Information) (Wales) Regulations 2019 commenced on 28 February 2020. The Renting Homes (Fees etc.) (Specified Information) (Wales) Regulations 2019 are revoked from 10 December 2019. 

Under the Renting Homes (Fees etc.) (Wales) Act 2019, a holding deposit of up to one week's rent is permitted. However, the Act requires the landlord or agent to provide specified information to the prospective tenant before receiving a holding deposit. 

No information requirements apply for any holding deposit received before 28 February 2020. 

First, it’s important to stress the "before" element of this legislation again. The regulations require that the information described be given to the prospective tenant before receiving any holding deposit.

The regulations provide that the following information must be given:

• amount of holding deposit (which is limited to no more than one week's rent)
• address of the dwelling in respect of which the deposit is paid,
• where a holding deposit is to be paid to a letting agent, the name and contact details of that letting agent,
• where a holding deposit is to be paid to a landlord, the name and contact details of that landlord,
• duration of the contract
• proposed occupation date
• amount of rent or other consideration
• rental period
• any proposed additional contract terms or proposed modifications to fundamental or supplementary terms or terms proposed to be omitted from the contract,
• amount of any security deposit
• whether a guarantor is required and, if so, any relevant conditions
• reference checks the landlord (or letting agent) will undertake
• information the landlord or letting agent needs from the prospective contract-holder

A draft of the occupation contract is to be given because it says the landlord (or agent) must provide any proposed additional contract terms or modifications to fundamental or supplementary terms or terms proposed to be omitted from the contract. 

Furthermore, a copy of the application form or extensive details as to the questions being asked is also needed because the regulations require that we provide:

information the landlord or letting agent requires from the prospective contract-holder

Concerning how to give the information outlined above, it may only be given in person or, if consent is first obtained, it can be sent electronically:

The information must be provided to a prospective contract-holder in writing and may be given in person or provided by electronic means if the prospective contract-holder consents to receiving it electronically.

Providing all this electronically is preferred, but how do you obtain consent before sharing the information? 

The usual procedure is that a contract holder will enquire to arrange a viewing. A viewing is held, and they will contact you by email or telephone to express an interest. 

Before providing this information, you'll need an extra step to obtain consent to send it electronically; if they don’t respond, you will need to provide it in person or by post.

Our form has been updated and can be downloaded here. 

If a holding deposit has been received, but all the information outlined above has not been provided, the holding deposit will have to be repaid to the tenant even if the tenant decides not to take a tenancy or the landlord/agent has made all reasonable attempts to get a contract signed but the tenant failed to do so (except where the tenant provides false information).