Loading Guild Resources

Guild of Residential Landlords

Expert guidance, legal tools, and resources designed for modern landlords.

Loading Guild Resources

Loading Guild Resources

Expert guidance, legal tools, and resources designed for modern landlords.

New Washing Machine Broken Due to Metal Objects | Guild of Residential Landlords

New Washing Machine Broken Due to Metal Objects

Updated May 10, 2026

Question

Three months ago I bought a new washing machine with a one-year warranty.

Two weeks ago, the tenants contacted me saying it was leaking.

The BEKO engineer said it was a hole caused by coins.

They took a photo and said it was up to the insurer to decide. There is no dent on the drum.

Who is liable to sort out this mess financially?

Unlock full guidance

This document is for members only. Log in to view the full content, or join to get instant access.