New Tenancy Guide Published by the Welsh Government

The Welsh Government has published a valuable document titled "A Home in the Private Rented Sector: A Guide for Tenants in Wales" today. This document is a comprehensive guide that is essential for anyone seeking to rent a house or flat in Wales, including students. It provides critical information about renting shared properties, your rights and responsibilities as a tenant (contract holder), and what to do if you encounter any challenges.

When must the guide be provided?

A licence condition under Rent Smart Wales requires this guide to be given to contract holders when an occupation contract is granted.

The best time to provide it is with the written statement of occupation contract.

Who Should Read the Guide?

The guide is significant for anyone intending to rent a property. It covers several essential areas, such as:

  • Understanding what renting a property will cost you.
  • Tips on how to find accommodation to rent.
  • How to rent directly from a landlord or through a letting agent.
  • Things to consider when you've found a place to rent.
  • Understanding the occupation contract.
  • Know how to live in your rented home.
  • What to do at the end of the rental period.
  • How to handle situations if things go wrong.
  • Where to find additional advice and guidance.

Guide Overview

The guide offers a comprehensive overview of what to expect when renting a property in the private sector in Wales. Here are some key takeaways.

Renting from a Landlord or Letting Agent

When renting directly from a landlord, the guide underscores the importance of verifying that the landlord is registered and licensed with Rent Smart Wales. This ensures adherence to good property management standards in the private rented sector.

If you're renting through a letting agent, the guide outlines key questions to ask. These include understanding fees, costs, payment timelines, and whether the agent is part of an independent complaints scheme.

Looking for Your New Home

The guide provides a checklist of the essential questions to ask when hunting for a new home. It includes deposit protection, tenancy duration, rules around children, smoking and pets, responsibility for bills, and the condition of fixtures and fittings.

Living in Your Rented Home

The guide outlines the duties and responsibilities of both landlords and tenants. It covers what landlords must provide, such as a gas safety certificate and deposit paperwork. It also details what tenants must do, such as paying rent on time, maintaining the property, being considerate to neighbours, and reporting any required repairs or maintenance.

At The End of The Rental Period

The guide provides information on extending your tenancy or if you or your landlord want to end the occupation contract. It also outlines the steps to take if things go wrong, the legal protections, and where to get help.

Updates to the Tenancy Builder

In line with a Rent Smart Wales licence condition, this guide is provided automatically when an occupation contract is built through our Tenancy Builder.

The Guild of Residential Landlords is committed to ensuring that our subscribers stay updated with the latest changes and improvements in the private rented sector. This new guide from the Welsh Government is an invaluable resource for contract holders, and landlords and agents are encouraged to familiarise themselves with its content to support their contract holders better.

Download the guide

The guide can be downloaded from the tenant's page at Rent Smart Wales.

View Related Handbook Page

Rent Smart Wales: Registration & Licensing Guide

Understand the registration and licensing process under Rent Smart Wales. Our guide helps landlords and agents navigate the requirements and stay compliant.